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Additional information
Life cycle management for maximum return on investment

ABB has developed a PLC life cycle management model                The life cycle management model divides a product's life
aimed at providing proactive services for maximizing               cycle into four phases: active, classic, limited and obsolete.
availability and performance. This model not only provides         Each phase has different implications for the end-user in
optimum support to end-users but also a smooth transition          terms of services provided.
to a new product when the PLC has come to the end of
its lifetime.

Product life cycle management model

Active                      Classic                                Limited  Obsolete

     Active phase                                                  Obsolete phase
     The active phase starts when the product is launched. In the  The product is transferred to the obsolete phase when it is
                                                                   no longer possible to provide services at reasonable cost or
8 active phase the end user benefits from different warranty       when ABB can no longer support the product technically or
                                                                   the old technology is not available.
     options and other services such as training and technical
     support. Complete life cycle services from spare parts and    Benefits of life cycle management
     maintenance are also provided. The active phase ends when     PLC life cycle management maximizes the value of the
     the volume production of a particular PLC ceases and ABB      equipment and its maintenance investments by:
     issues an announcement of the life cycle phase change.        – ensuring spare parts and ABB competence availability

     Classic phase                                                    throughout the lifetime
     ABB PLC users continue to benefit from complete life cycle    – enabling efficient product support and maintenance for
     services throughout the classic phase. The classic phase is
     closely aligned with ABB's research and development work to      improved reliability
     provide continuing support for its PLC products while devel-  – adding functionality to the initial product by upgrading or
     oping future generations. In the classic phase new hardware
     and software development may be required to provide the          retrofitting
     maintenance techniques and upgrades needed to guarantee       – providing a smooth transition to new technology at the end
     that the PLC continues to operate at its peak performance.
     Migration to a new PLC product is recommended before the         of the product lifetime
     product has entered the limited phase.

Limited phase
In the limited phase the product development has come to
its end. Spare parts are available as long as components and
materials can be obtained. Towards the end of the limited
phase, services gradually become obsolete. In addition to the
annual life cycle status reviews, ABB issues a life cycle phase
change announcement, half a year prior the product becoming
obsolete. This is the last opportunity to transfer to new
technology before product services end.

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