Page 268 - PLC Automation
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266              MAIN CATALOG PLC AUTOMATION



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          Additional information


          Services









                               Order and     Installation and   Operation and    Upgrade and    Replacement and
            Pre-purchase        delivery      commissioning     maintenance        retrofit        recycling





                                                                       Order and delivery
                                                                       Orders can be placed at any ABB office or channel
                                                                       partner. In some countries, ABB also offers an on-
                                                                       line order tracking system. ABB's sales and
                                                                       service network ensures timely deliveries and
                                                                       also offers express delivery.

                                                                       Installation and commissioning
                                                                       While many customers have the resources to
                                                                       perform installation and commissioning on their
                                                                       own, ABB and its channel partners also offer pro-
                                                                       fessional installation and start-up services if
                                                                       requested.

                                                                       Operation and maintenance
                                                                       From maintenance assessments, preventive
                                                                       maintenance, reconditioning of spare parts and
                                                                       repairs on-site or in workshops, ABB has all the
                                                                       options covered to keep their customers' pro-
                                                                       cesses operational.

                           Services offered for ABB's automation products   Upgrade and retrofit
                           span the entire asset lifetime, from the moment a   Frequently, ABB products can often be upgraded
                           customer makes the first inquiry to disposal and   to the latest software or hardware in order to
                           recycling of the product. Throughout the life cycle   improve the performance of the application.
                           of an asset, ABB provides training, technical sup-  Existing processes can be economically modern-
                           port and customized contracts, supported by one   ized by retrofitting with up-to-date technology.
                           of the world's most extensive global sales and
                           service networks.                           Replacement and recycling
                                                                       ABB provides assistance in the best replacement
                           Pre-purchase                                of products while ensuring disposal and recycling
   08
                           ABB provides a range of services and support   observing the local environmental regulations.
                           guiding the customers to the ideal products for
                           their applications.
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