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APPLIC ATION DESCRIPTIONS AND ADDITIONAL INFORMATION                              267



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          Additional information


          Life cycle management











                                   Active               Classic              Limited             Obsolete





                           Product life cycle management model         Limited phase
                           ABB has developed a PLC life cycle management   In the limited phase the product development has
                           model aimed at providing proactive services for   come to its end. Spare parts are available as long
                           maximizing availability and performance. This   as components and materials can be obtained.
                           model not only provides optimum support to   Towards the end of the limited phase, services
                           end-users but also a smooth transition to a new   gradually become obsolete. In addition to the
                           product when the PLC has come to the end of its   annual life cycle status reviews, ABB issues a life
                           lifetime.                                   cycle phase change announcement, half a year
                                                                       prior the product becoming obsolete. This is the
                           The life cycle management model divides a    last opportunity to transfer to new technology
                           product's life cycle into four phases: active, classic,   before product services end.
                           limited and obsolete. Each phase has different
                           implications for the end-user in terms of services   Obsolete phase
                           provided.                                   The product is transferred to the obsolete phase
                                                                       when it is no longer possible to provide services
                           Active phase                                at reasonable cost or when ABB can no longer
                           The active phase starts when the product is   support the product technically or the old tech-
                           launched. In the active phase the end user bene-  nology is not available.
                           fits from different warranty options and other
                           services such as training and technical support.   Benefits of life cycle management
                           Complete life cycle services from spare parts and   PLC life cycle management maximizes the value
                           maintenance are also provided. The active phase   of the equipment and its maintenance invest-
                           ends when the volume production of a particular   ments by:
                           PLC ceases and ABB issues an announcement of   •  ensuring spare parts and ABB competence
                           the life cycle phase change.                 availability throughout the lifetime
                                                                       •  enabling efficient product support and mainte-
                           Classic phase                                nance for improved reliability
                           ABB PLC users continue to benefit from complete   •  adding functionality to the initial product by
                           life cycle services throughout the classic phase.   upgrading or retrofitting
                           The classic phase is closely aligned with ABB's    •  providing a smooth transition to new technol-  08
                           research and development work to provide     ogy at the end of the product lifetime.
                           continuing support for its PLC products while
                           developing future generations. In the classic   For more information, please see
                           phase new hardware and software development   www.abb.com/plc or contact your local sales
                           may be required to provide the maintenance tech-  organization.
                           niques and upgrades needed to guarantee that
                           the PLC continues to operate at its peak perfor-
                           mance. Migration to a new PLC product is recom-
                           mended before the product has entered the
                           limited phase.
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